Terms & Conditions

The web shop is owned, managed and maintained by

Omnium ApS
CVR/VAT DK36018887
Valhøjs Allé 176
2610 Rødovre
Denmark

Omnium reserves the right to change the content of the website and web shop any time without prior notification.

If the website contains links to third-party websites, Omnium provides no guarantee for the content on these third-party sites. The links are made available as a service to the user, and any visits to linked third-party websites are on the user’s own responsibility.

Terms & Conditions in short

  • By ordering any of our products, you agree to be bound by these terms & conditions.
  • By placing an order at Omnium Cargo, you warrant that you are at least 18 years old or have your parents’ permission to buy from us.
  • All personal information you provide us with or that we obtain will be handled by Omnium Cargo as responsible for the personal information.
  • Events outside Omnium Cargo’s control shall be considered force majeure.
  • The price applicable is that set at the date on which you place your order.
  • Shipping costs and payment fees are recognized before confirming the purchase.
  • Card information is transmitted over secure SSL encryption and is not stored.
  • Please note that local charges may occur.
  • Omnium Bikes – Bikes with a Purpose reserves the right to amend any information without prior notice.

Terms & Conditions

This page contains the terms & conditions. Please read these terms & conditions carefully before ordering any products from us. You should understand that by ordering any of our products, you agree to be bound by these terms & conditions.

By placing an order at Omnium Cargo, you warrant that you are at least 18 years old (or have parents’ permission to buy from us) and accept these terms & conditions which shall apply to all orders placed or to be placed at Omnium Cargo for the sale and supply of any products. None of these terms & conditions affect your statutory rights. No other terms or changes to the terms & conditions shall be binding unless agreed in writing signed by us.

Disclaimer

The Omnium Cargo bike was made to move and built to carry. Every model has endless potential, and the strength to live up to it. What or who you choose to carry on your bike is entirely up to you. However, Omnium Cargo can in no way be held responsible for any damage done to people, animals or items, as a result of accidents during transportation. Neither is Omnium Cargo responsible for any injuries sustained by the rider, as a result of an accident during the transportation of cargo on the bike. Making sure that people, animals or items are safely fastened to the rack, is entirely the responsibility of the owner or the rider of the bike.

We highly recommend that you familiarize yourself with the maximum loading weight for your model of bike, which can be found on our website. And we suggest you stay well below it. Just because your bike can carry it, doesn’t mean you can. Carrying heavy loads takes practice, and we recommend that no one carry more than they feel completely safe with. Always make sure you have complete control of the bike before moving into traffic, and make sure that a bump in the road won’t throw your cargo off the rack. There is no feeling worse than seeing your neatly packed load thrown all over the street.

There are many ways of securing a load to the rack. One which many prefer is using old tubes. Skinny tubes are good for stretching over big loads, fat tubes are less flexible but hold the cargo tighter. Check your LBS for used tubes. It’s cheap and great recycling.

 Bags and boxes designed specifically for the cargo rack are another great solution. They come in many shapes and sizes. Beware that the rules for transportation of cargo and people by bike are different from country to country. It is solely the responsibility of the owner or rider of the bike to learn and follow these rules, and Omnium Cargo cannot be held responsible for anyone who fails to do so.

Warranty

Warranties apply to the original buyer with the original recipe only. All products are subject to the EU directive 1999/44/EC.
Steel, titanium and aluminum frames are further covered by a 5 year warranty against frame failures, as long as the recommended loading limits have been respected.
That being said, we want all our customers to be happy, so if you have any issues, don’t hesitate to get in touch.

Personal Information

All personal information you provide us with or that we obtain will be handled by Omnium Cargo as responsible for the personal information. The personal information you provide will be used to ensure deliveries to you, the credit assessment, to provide offers and information on our catalog to you. The information you provide is only available to Omnium Cargo and will not be shared with other third parties. You have the right to inspect the information held about you. You always have the right to request Omnium Cargo to delete or correct the information held about you. By accepting the Omnium Cargo Conditions, you agree to the above.

Force Majeure

Events outside Omnium Cargo’s control, which is not reasonably foreseeable, shall be considered force majeure, meaning that Omnium Cargo is released from Omnium Cargo’s obligations to fulfill contractual agreements. Example of such events are government action or omission, new or amended legislation, conflict, embargo, fire or flood, sabotage, accident, war, natural disasters, strikes or lack of delivery from suppliers. The force majeure also includes government decisions that affect the market negatively and products, for example, restrictions, warnings, ban, etc.

Payment

All products remain Omnium Cargo’s property until full payment is made. The price applicable is that set at the date on which you place your order. Shipping costs and payment fees are recognized before confirming the purchase. If you are under 18 years old you must have your parents’ permission to buy from Omnium Cargo.

All transfers conducted through Omnium Cargo are handled and transacted through third party dedicated gateways to guarantee your protection. Card information is not stored and all card information is handled over SSL encryption. Please read the terms & conditions for the payment gateway chosen for the transaction as they are responsible for the transactions made.

Local Taxes

Please note that local charges (sales tax, customs duty) may occur, depending on your region and local customs duties. These charges are at the customers own expense.

Cookies

Omnium Cargo uses cookies according to the new Electronic Communications Act, which came into force on 25 July 2003. A cookie is a small text file stored on your computer that contains information that helps the website to identify and track the visitor. Cookies do no harm to your computer, consist only of text, can not contain viruses and occupies virtually no space on your hard drive. There are two types of cookies: “Session Cookies” and cookies that are saved permanently on your computer.

The first type of cookie commonly used is “Session Cookies”. During the time you visit the website, our web server assigns your browser a unique identifier string so as not to confuse you with other visitors. A “Session Cookie” is never stored permanently on your computer and disappears when you close your browser. To use Omnium Cargo without troubles you need to have cookies enabled.

The second type of cookie saves a file permanently on your computer. This type of cookie is used to track how visitors move around on the website. This is only used to offer visitors better services and support. The text files can be deleted. On Omnium Cargo we use this type of cookie to keep track of your shopping cart and to keep statistics of our visitors. The information stored on your computer is only a unique number, without any connection to personal information.

Additional Information

Omnium Cargo reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product offerings without prior notice. At the event of when a product is sold out, Omnium Cargo has the right to cancel the order and refund any amount paid in the best way. Omnium Cargo shall also notify the customer of equivalent replacement products if available.

All enquiries: orders@omniumcargo.dk